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You will see one tick ✓ when the message has been delivered, but not necessarily read

You will see two ticks ✓✓only when the message has been read

- You will see one tick ✓ when the message has been delivered, but not necessarily read
- You will see two ticks ✓✓only when the message has been read

My messages are not being read

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.